Copy of Shipping Details

SHIPPING TIMES & PRICES

Raydiater Sonic Facial Cleanser Pod

We ship the Raydiater Sonic Facial Cleanser Pod worldwide!

UK Shipping 
Next Day - £5.99
Two Day - £3.99 (UK 48 Hour - Fully Tracked)
Economy (2-4 days) - £3.49

Rest Of World
Economic Delivery 5-7 working days:
Canada-USA -£12.99
France - £7.99
Germany - £6.99
Belgium - £6.99

Rose Quartz Facial Roller

UK Shipping Only

3 - 8 days - FREE

Microdermabrasion Tool

UK Shipping Only

20 - 40 days - FREE

If you purchased a free Microdermabrasion tool we are very sorry for the delivery delays, they are still in transit and you can track your order here using the tracking number on your order: https://track.yw56.com.cn/en-US

HANDLING

All orders will typically be dispatched within 1 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Ray Skincare is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Ray Skincare will assist as much as possible to trace a missing parcel. Ray Skincare is not responsible for refunds of shipping costs.

TRACKING YOUR ORDER

Please contact us at hello@ray-skincare if you would like to track your order.

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to hello@ray-skincare.com

REFUNDS & RETURNS

Ray Skincare will offer a full refund on items if it is returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return the item. For our recent free product campaign, the shipping cost must be covered by the customer to return the item. If you wish to return your order, please email us at hello@ray-skincare.com